This course is ideal for young male and female professionals looking to get a head start in the profession, introduction the skills and responsibilities expected by world’s leading airlines. Special emphasis is given to customer service and procedures for handling unusual situations during flight, with the final module of the course giving useful tips for completing the recruitment process.
What you will learn
Upon completing this course you will have the skills to:
• Understand the cabin crew profession, its origins and current practices
• Identify aircraft types and relevant cabin crew functions
• Manage passenger interactions in a variety of circumstances
• Recall emergency ad safety procedures
